Last Updated: November 13, 2025
1. Introduction
Welcome to CaseMind. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our legal document analysis platform.
2. Information We Collect
We collect several types of information:
- Account Information: First name, last name, email address, company/organization name, and password when you register
- Document Data: Legal documents you upload for analysis, including document content, extracted case citations, and legal metadata
- Usage Data: Information about how you interact with our platform, including IP addresses for security and rate limiting purposes
- Integration Data: Information from third-party integrations like Clio Manage when you connect your account
3. How We Use Your Information
We use your information to:
- Provide and improve our document analysis services
- Process and analyze your legal documents using artificial intelligence
- Extract summaries, citations, and legal insights from your documents
- Integrate with your Clio Manage account when authorized
- Communicate with you about your account and services
- Ensure security, prevent fraud, and enforce rate limits
- Monitor system performance and improve our services
4. Third-Party Service Providers
We work with trusted third-party service providers to deliver our services. Your data may be shared with:
- AI Processing Services: We use OpenAI, Groq, and xAI (Grok) to analyze document content, extract text from images, and identify legal citations. Your documents and extracted text are sent to these services for processing.
- Cloud Storage: Documents are stored securely using Cloudflare R2 and AWS cloud infrastructure.
- Clio Manage: When you authorize the integration, we share documents and summaries with your Clio account.
- Performance Monitoring: We use monitoring services to track system performance and usage metrics (metadata only, not document content).
These service providers are contractually obligated to protect your data and use it only for the purposes we specify.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption in transit (HTTPS/TLS) and at rest
- Secure password hashing with bcrypt
- Encrypted storage of third-party integration tokens
- Multi-tenant data isolation to prevent cross-organization access
- Rate limiting and authentication controls
- Regular security monitoring and access controls
6. Data Retention
We retain your data as follows:
- Account Information: Retained until you request account deletion
- Documents: Stored indefinitely until you manually delete them from your account
- Processing Data: Summaries, extractions, and analysis results are retained with their associated documents
- System Logs: Security and performance logs are retained for operational purposes
You can delete individual documents or your entire account at any time through your account settings.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data and account
- Export your documents and data
- Revoke third-party integrations at any time
- Opt-out of certain data processing activities
8. Data Sharing and Sales
We do not sell your personal information to third parties. We only share your data with:
- Service providers necessary to operate the platform (as listed in Section 4)
- Third-party services you explicitly authorize (like Clio Manage)
- Legal authorities when required by law or to protect our rights
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our Contact page.